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StartEase Payroll help center

Payroll help for employers and employees

Short, step-by-step guides with screenshots: approving a payroll, tax deposits and forms, pay stubs, Form W-4 and I-9, time off and leave policies. Each guide links to the government source.

EmployerStart here if you run a companyWhat to set up once, what to do on every payroll, and what to watch each month. EmployeeStart here if you were invitedSet up your account, fill in your forms, and find your pay stubs and W-2. NoticesGot an IRS or state notice?What it means, why it happened, and how we help you answer it.

Getting started

Sign in, accept your invitation, and see what each person can do.

Employers: running payroll

Set up once, approve each payroll, and fix what stops one.

Payroll taxes and forms

Tax deposits, Form 941 and Form 940, W-2 and W-3, 1099-NEC, Form 8655 and your state unemployment rate.

Employees

Your invitation, profile, Form W-4 and Form I-9, offer letter, pay stubs and W-2.

Accounting and CPA firms

How firm access works, adding client companies, and inviting your staff and each Employer.

Time off and timesheets

Ask for time off, log hours, approve them, and set up company holidays.

Time-off policies

What each leave policy is, what the law says, and how to set it up.

Time-off policy settings explained: every block, box and dropdownA plain-words guide to the StartEase time-off policy editor: what each block, box and dropdown choice means, with a…Read the guide →PTO and vacation policy: what it is, why offer it, and how to set it upWhat a PTO or vacation policy is, why companies offer paid vacation, what federal law says, and how to set one up in…Read the guide →Paid sick leave policy: what it is, state rules, and how to set it upWhat a paid sick leave policy is, why the state and city where people work matter, and how to set one up in StartEase…Read the guide →Floating holiday policy: what it is, why offer it, and how to set it upWhat a floating holiday is, why companies offer one, what federal law says about holiday pay, and how to set up a…Read the guide →Personal day policy: what it is, why offer it, and how to set it upWhat a personal day is, why companies give them, what federal law says, and how to set up a personal day policy in…Read the guide →Bereavement leave policy: what it is, why offer it, and how to set it upWhat bereavement (funeral) leave is, why companies offer it, what federal law says, and how to set up a bereavement…Read the guide →Jury duty leave policy: pay, the law, and how to set it upWhat jury duty leave is, what federal law says about paying for it (including for exempt salaried staff), and how to…Read the guide →Learning and development leave policy: what it is and how to set it upWhat learning and development leave is, when training time counts as work time under federal rules, and how to set up a…Read the guide →Parental leave policy: FMLA basics and how to set it upWhat a parental leave policy is, how it relates to federal FMLA leave, and how to set up paid parental leave in…Read the guide →Volunteer time off (VTO) policy: what it is and how to set it upWhat volunteer time off (VTO) is, why companies offer it, what federal law says, and how to set up a volunteer leave…Read the guide →Weather and emergency closure pay policy: what it is and how to set it upHow to handle pay when the workplace closes for a storm or emergency, what federal rules say for hourly and exempt…Read the guide →Custom leave policy: when to use one and how to set it upWhen to create a custom leave policy, what it can and cannot replace, and how to set one up in StartEase block by…Read the guide →State and city paid sick leave laws: official government pagesWhich states and cities have paid sick leave laws, and the official government page for each one, so employers can read…Read the guide →

Common payroll questions

How do I get into StartEase Payroll?

Every person gets in through an email invitation; there is no sign-up button. Open the invitation, choose a password of at least 12 characters, and you are signed in. Next time, sign in at payroll.starteaseai.com/app with your email and password. Sign in and reset your password →

Why can’t I approve my payroll?

StartEase refuses to approve a payroll that would be wrong, such as pay below the minimum wage or a missing tax rate. The message names the problem and what to do to fix it. Every approval message explained →

When are Form W-2 and Form 1099-NEC due?

By January 31. Each employee gets a Form W-2 and the Social Security Administration gets copies by January 31. A Form 1099-NEC for a contractor is also due by January 31. Form W-2 and Form W-3 →

Where do employees find their pay stubs and W-2?

In My pay stubs. Every paycheck appears there after the employer approves the payroll, and you can open it, save it as a PDF or print it. The page shows when your W-2 will be ready; your employer gives you the W-2 by January 31. Your pay stubs →

What is the difference between time off and timesheets?

Time off is for hours away from work. Timesheets are for hours worked. Both are approved by the employer and reach payroll. Time off vs timesheets →

Can our accountant or CPA firm run our payroll on StartEase?

Yes. A firm account lets an accounting or CPA firm run payroll for its own client companies. The Employer still approves each payroll, and StartEase still does the compliance work. Firm people see a Social Security number or tax ID only as its last 4 digits. How firm access works →

What should I do when an IRS or state notice arrives?

Do not ignore it, and check the reply date. Send the notice to StartEase and we tell you in plain words what it means and what to do. What happens when a notice arrives →

Cannot find what you need?Email us and a payroll specialist will answer.
Email hi@starteaseai.com