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How to record time off for an employee: the Record leave card, box by box

How an Employer or payroll team records leave for an employee in StartEase: when to use Record leave, what each box and dropdown means, how full days skip company holidays, the checks it runs, and how recorded leave reaches balances, timesheets and payroll.

Employers6 min

What is Record leave?

Record leave is a card on the Time off page where the Employer or the payroll team adds time off for an employee. The leave is approved at once, with your name and the time. It counts against the employee's balance and appears on their timesheet, just like a request you approved.

Employees ask for time off themselves under My time off › Request time off. Record leave is for the times they did not, or could not.

When should I use Record leave?

If the employee can ask in the app, let them. Their request then goes through the policy's notice rule and your approval.

How to record leave, step by step

Open Time › Time off. The Record leave card is under Waiting for approval. Its How to record leave link opens this page.

Five days of vacation for Priya. Veterans Day falls in the week, so it is not counted: 32 hours, not 40.
Five days of vacation for Priya. Veterans Day falls in the week, so it is not counted: 32 hours, not 40.

Each box on the card

BoxWhat it means
EmployeeWho the leave is for. Every employee of the company is listed. Choosing someone clears the Policy box, because each employee may be covered by different policies.
PolicyThe kind of leave, and the balance it comes from. Only policies that are turned on, and that cover this employee, are listed. A sick policy is listed only after a payroll admin has confirmed it.
  • A policy name: The hours are taken from this policy's balance. Its rules are checked when you press the button.
  • "No policy is on for this employee yet.": No policy that covers this employee is turned on. Turn one on under Policies, or add the employee to a policy.
First dayThe first day of leave. It can be in the past, for leave already taken.
Last dayThe last day of leave. Leave it blank, or the same as the first day, for one day. One record covers at most 62 days; for longer leave, record it in parts.
HoursHow the hours are counted.
  • Full days (8 hours each weekday, company holidays skipped): 8 hours for each Monday to Friday between the two dates. Saturdays and Sundays are not counted. If the employee gets company holiday pay, holidays in the dates are not counted either, and a note under the form names them.
  • Partial days (enter hours): A box appears for each day between the two dates, weekends included. Type the hours for each day off. Leave a day blank to not count it.
Note (optional)A short note, up to 300 characters, for example "Called in". It shows under the policy name in the lists, and the employee can see it. Do not write medical details.
The balance lineAppears once an employee, a policy and days are chosen: the balance, other leave already asked for or approved, this record, and what is left after it. An unlimited policy shows only the hours of this record.
Record leave (approved)Checks the record and saves it as approved. If a check fails, a red box says why and nothing is saved.

Partial days

Partial days: 4 hours on the first day and 2.5 on the second.
Partial days: 4 hours on the first day and 2.5 on the second.

Use partial days for an afternoon off, a medical appointment, or a day when the employee worked part of the shift. Each day must be more than 0 and no more than 24 hours. Company holidays are not skipped in partial mode, so leave the holiday blank.

Why are company holidays skipped?

An employee who gets company holiday pay already receives the holiday hours on their timesheet. Counting the same day as vacation would pay it twice and take hours from the balance that the employee did not use. So Full days skips any company holiday that falls on a weekday in the dates, for employees the holiday calendar covers. Employees not covered by the holiday calendar are counted for every weekday.

Tip. The note under the form lists each holiday skipped, so you can check it before you record.

What does StartEase check before it saves?

Three personal days is 24 hours, but Priya has 16, so nothing is saved.
Three personal days is 24 hours, but Priya has 16, so nothing is saved.
CheckWhat the red box says, and what to do
Employee and policy chosen"Choose an employee." or "Choose a policy."
The policy covers the employeeAdd the employee to the policy under its Employees block.
The policy is onTurn the policy on. A sick policy also needs a payroll admin to confirm it.
At least one day with hours"Choose at least one day with hours." This also appears when every day chosen is a weekend or a company holiday.
Hours of 0 to 24 a dayFix the partial-day hours.
Waiting periodThe employee cannot use the policy yet. If the hire date is missing, enter it on the employee's profile.
Longest single requestThe policy's limit on calendar days in one request. Record it in parts, or change the policy.
No overlapThe employee already has leave from this policy, waiting or approved, on one of the days.
BalanceMore hours than are available, counting any negative balance the policy allows. Record fewer hours, or Adjust a balance under Balances if the balance is wrong.
Yearly use limitThe policy's most hours a policy year.

The notice rule (ask so many days ahead) is not checked when you record leave. It applies only to employees' own requests.

What happens after I record leave?

The green note at the top of the page.
The green note at the top of the page.
The record under Recent decisions: approved, recorded by the Employer, with the date.
The record under Recent decisions: approved, recorded by the Employer, with the date.
  1. A green note says how many hours were recorded, for whom.
  2. The record appears under Recent decisions as Approved, with Recorded by, your name and the date. The change is also kept in the activity log.
  3. Under Balances, the hours show as Approved, not yet taken until the days pass, then as Used this policy year.
  4. The employee sees it under My requests on My time off.
  5. The leave appears on the employee's timesheet under Leave and holidays, and Run payroll pays it from the approved timesheet.

More: Time off vs timesheets.

How do I undo recorded leave?

Press Cancel on its row under Recent decisions. The hours go back to the balance. For the built-in PTO policy, leave on a day already in an approved payroll cannot be cancelled here; correct it in the next payroll instead.

Common questions

Can I record leave for a past date?

Yes. Pick past dates as First day and Last day. If that pay period has already been paid, ask your payroll team how to correct it in the next payroll.

Can I record unpaid leave?

Yes, if you have a policy set as unpaid. The leave is recorded the same way. Whether it is paid comes from the policy, not from this card.

Does recorded leave need approval?

No. It is approved when you record it. Use it only for leave you have agreed to.

Why is a week of full days less than 40 hours?

A company holiday falls in that week and the employee gets holiday pay, so that day is paid as a holiday, not as leave. The note under the form names the holiday.

Can an employee record leave for themselves?

No. Employees use Request time off on My time off. See Step by step: log hours, ask for time off, and approve.